Replies in seconds
Answers common questions and gathers the details needed to book — automatically, 24/7, on WhatsApp and your website.
The AI front desk for customer enquiries, bookings, and follow-ups
Turn Every Customer Enquiry Into a Confirmed Appointment.
CoolCare turns WhatsApp conversations and website chats into booked appointments — without adding work for your team.
Designed for appointment-based businesses — clinics, home services, and agencies
◉ 9:41 ●●●●
Hi, I'd like to book an appointment.
I can help! What type of appointment do you need?
A dental check-up. I'm in Bandra.
A dentist can see you today. Which slot works?
10–12 PM2–4 PM
Appointmentconfirmed instantly
✓ Customer notified
Reminder set
Reminder set
Businesses getting enquiries from
WhatsAppWebsite chat
Platform
Your digital front desk — always on.
Give every customer a clear, fast path from "I need to book" to a confirmed appointment — on WhatsApp, your website, or over the phone.
Books the right slot
Suggests suitable time windows, confirms the appointment request, and keeps both the customer and your team informed at every step.
Shows what you gained
See enquiries, booked appointments, human handoffs, and follow-ups — all in one calm dashboard.
How it works
Less chasing.
More completed appointments.
Your team stays focused on serving customers while CoolCare handles the first conversation and every follow-up along the way.
01
Customer gets in touch
A WhatsApp message or website chat comes in — any time of day.
02
CoolCare qualifies
Collects the service needed, location, and preferred time automatically.
03
Appointment gets booked
Your customer and team both receive a confirmation instantly.
04
Staff can take over
When a conversation needs a human — a complex case or a direct request — your team takes over from the dashboard.
05
Follow-ups recover the rest
Enquiries that don't book get polite follow-ups (customers can opt out anytime), designed to recover appointments that would otherwise be lost.
Works for any appointment business
One platform. Many kinds of appointments.
CoolCare adapts to how your business works — whether you book service visits, dental appointments, property viewings, or anything else.
Home Services — WhatsApp conversation
A customer messaging about an appliance repair.
Hi, my AC is not cooling properly.
I can help! Which area are you in?
Indiranagar. Can someone come today?
We can request a 2–4 PM window today. We'll confirm the exact time with you.
Yes, that works. Please send someone.
Perfect! Your booking request is confirmed. We'll confirm the exact visit time with you.
Dental Clinic — WhatsApp conversation
A patient requesting a dental appointment.
Hi, I'd like to book a dental check-up.
I can help! Which area are you in?
I'm in Bandra. Can the dentist see me today?
The clinic can arrange a suitable time today. Would 3–4 PM work for you?
Yes, that works. Please confirm.
Perfect! Your appointment request is confirmed. We'll send you the confirmed time and reminder.
Real Estate — WhatsApp conversation
A client enquiring about a property viewing.
Hi, I'm looking for a 2 BHK apartment in South Delhi.
I can help! Which areas are you considering?
RK Puram or Greater Kailash. This week if possible.
An agent can arrange a property viewing on Saturday around 10 AM. Shall I request that time?
Yes, Saturday 10 AM works. Thank you!
Perfect! Your viewing request is confirmed. An agent will confirm the exact time and property details.
Salon & Beauty — WhatsApp conversation
A client booking a hair appointment.
Hi, I'd like to book a balayage.
I'd be happy to help. Would you like to know the price first, or should I check available appointment times?
Check times for Saturday, please.
Maya has a Saturday 10 AM slot free. Shall I request it for you?
Yes, that works.
Perfect! Your appointment request is confirmed. We'll message you to confirm the time and your stylist.
Aesthetic / Medspa — WhatsApp conversation
A client booking a skin consultation.
Hi, I want to book a skin consultation.
Absolutely. I can help arrange a consultation. What day would you prefer?
Saturday if possible.
Dr. Sara has Saturday 11 AM available. Shall I book it for you?
Yes, please.
Booked — Saturday 11 AM. You'll receive a confirmation shortly.
Live Dashboard
One calm view of a busy day.
Nothing gets lost in the inbox. Every enquiry tracked, every appointment visible.
Today's appointments
● WhatsApp connectedEnquiry & dispatch queue
Loading…
AI assistant
I'd like to book an appointment.
I can help! What type of appointment do you need?
A dental check-up. I'm in Bandra.
A dentist can see you today. Which slot works?
Pricing
Simple, honest pricing.
Two simple plans — upgrade anytime.
No hidden fees. Cancel anytime. Includes AI assistant, dashboard, and notifications.
Value estimator
What are unanswered enquiries costing you?
Move the sliders to explore how much enquiry volume you could be recovering. This is an estimate for planning — not a promise of results.
100
40%
40 enquiries/month may go unanswered
≈ ₹60,000 of potential appointment value
Estimates assume unanswered enquiries are genuinely lost — your numbers may differ. Not a guarantee of revenue.
FAQ
Common questions.
How does the AI assistant work?
When a customer messages your WhatsApp number or chats on your website, CoolCare's AI assistant automatically replies, gathers the details needed to book an appointment, and creates a booking in your dashboard.
Do I need a separate WhatsApp number?
No. CoolCare connects to your existing WhatsApp Business account through the Meta API. Your customers keep messaging the same number they already know.
Can I customize the AI responses?
Yes. You can configure the greeting message, business hours, services you offer, knowledge base, fallback responses, and when to transfer to a human agent — all from the AI Settings page.
What happens if my subscription expires?
Your dashboard remains accessible in view-only mode. The AI assistant stops creating new bookings. You can renew anytime and pick up right where you left off.
What kinds of businesses is this for?
CoolCare works for any business that books appointments — home services (appliance repair, plumbing, cleaning), dental and medical clinics, real estate agencies, salons and spas, tutoring, fitness training, and more.
Can I change my billing cycle?
Absolutely. You can switch between monthly, quarterly, half-yearly, and yearly billing at any time. Changes take effect at the start of your next billing cycle.
Is there a referral program?
Yes! Every shop gets a unique referral code. When another business signs up using your code and completes a verified subscription payment, you earn credit. Check the Referrals page in your dashboard.